Terms of Service

These terms are a legal agreement between you and Casey Response AI (“Casey Response AI”, “we”, “us”). By using caseyresponse.com, you agree to them. If you do not agree, please do not use the site.

These terms cover the website only. If you become a Casey customer, your use of the Casey product is governed by a separate customer agreement, which takes precedence over these terms for anything relating to the service itself.

Using this site

You agree not to:

• Use the site for any unlawful purpose
• Submit false information, or someone else's personal details, through our forms
• Attempt to gain unauthorised access to the site, its servers, or any connected system
• Scrape, harvest, or systematically extract content or contact details
• Interfere with the operation of the site, including by introducing malicious code or overwhelming it with automated requests

Forms and enquiries

When you submit a form or book a call, you confirm the information you provide is accurate and that you are authorised to provide it. We use it as described in our Privacy Policy. Submitting a form does not create a customer relationship or oblige either of us to enter into one.

Intellectual property

The content on this site — text, graphics, logos, software, and design — belongs to Casey Response AI or its licensors and is protected by copyright and trademark law. You may view and share our content for your own informational use. You may not republish, sell, or use it commercially without our written permission.

Third-party names and platforms

We refer to third-party platforms including Yelp, Google Local Services Ads, Angi, Thumbtack, Meta, Facebook, and Instagram, and to tools such as GoHighLevel, Housecall Pro, and Twilio. These names and trademarks belong to their respective owners. Referring to them describes compatibility only — it does not imply endorsement, sponsorship, or affiliation, in either direction. Each platform's own terms govern your use of it, and platform capabilities can change without notice.

No guarantee of results

This site includes research, statistics, case studies, and industry benchmarks. Results described are specific to the businesses that achieved them and are not a promise of what you will achieve. Response time research cited on this site comes from third-party studies, which we identify where used. Nothing here is legal, financial, or professional advice.

Availability

We aim to keep the site available but do not guarantee uninterrupted access. We may change, suspend, or discontinue any part of it — content, features, or the site as a whole — at any time without notice.

Third-party links

The site links to third-party websites we do not control. We are not responsible for their content, accuracy, or practices, and a link is not an endorsement.

Disclaimer

The site and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be error-free, secure, or continuously available, or that the content is complete or current.

Limitation of liability

To the fullest extent permitted by law, Casey Response AI will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of your use of this site — whether based in contract, tort, or any other legal theory, and even if we have been advised of the possibility. Some jurisdictions do not allow these exclusions, so they may not apply to you.

Indemnity

You agree to indemnify and hold harmless Casey Response AI and its officers, employees, and agents from any claims, losses, or expenses arising from your misuse of the site or breach of these terms.

Governing law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute will be brought in the courts of that jurisdiction.

Changes to these terms

We may update these terms. The effective date at the top of this page reflects the most recent change, and continued use of the site after a change means you accept the updated terms.

Contact

Questions about these terms: biz@caseyresponse.com.