AI that empowers your team — not replaces it.
Casey handles the repetitive first steps of inbound leads so your team can focus on real conversations, complex decisions, and customer relationships.
What "empowering your team" actually means
Empowering your team doesn't mean removing humans from the process. It means reducing repetitive work, improving consistency, and giving people better context when they step into a conversation.
Casey is designed to do exactly that.
Every lead, one place
Your team sees every lead source — Yelp, Google, Angi's, SMS, and web chat — in a single view with status, context, and next steps already organized.
Sarah M.
Kitchen Remodel
David R.
Bathroom Tile
Mike & Lisa T.
Deck Repair
Jennifer K.
Fence Installation
Carlos G.
Plumbing Repair
Where teams get overwhelmed
- Too many inbound leads at once
- Pressure to respond instantly
- Repeating the same questions over and over
- Juggling multiple platforms and inboxes
- Dropped or delayed follow-ups
When teams are stretched thin, even good people miss opportunities.
How Casey makes teams more effective
- Handles instant first responses across platforms
- Asks initial qualifying questions automatically
- Organizes conversations by intent and priority
- Routes the right leads to the right people
- Preserves full context for human takeover
Humans stay in control
Your team can step into any conversation at any time. Casey doesn't hide context or "lock" conversations behind automation.
When a human takes over, they see:
- The full conversation history
- Answers already collected
- Lead source and intent
This eliminates the "AI black box" fear.
What changes for your team
Before Casey:
- Constant interruptions
- Missed or rushed responses
- Repetitive conversations
- Burnout from volume
With Casey:
- Fewer interruptions
- Better-prepared conversations
- Clear priorities
- More time for meaningful work
Built for teams, agencies, and partners
Whether leads are handled by an internal team, a remote workforce, or a call center partner, Casey acts as the consistent front line that prepares conversations before humans step in.
Who this is for
Good fit:
- Teams handling inbound leads daily
- Businesses across multiple platforms
- Agencies managing response workflows
- Companies focused on consistency and quality
Not a fit:
- Businesses with no inbound volume
- Teams unwilling to engage with leads
- Organizations expecting full automation with no oversight
Common questions
Answers to frequently asked questions about how Casey supports your team.
No. Your team has full visibility and can step in at any time.
See how Casey supports your team
Explore how Casey handles first responses so your team can focus on what matters most.