Yelp

AI lead response built for Yelp advertisers.

Casey responds instantly to Yelp Request a Quote leads and helps deliver consistent, high-quality replies that improve engagement and click-through rates — while working within Yelp's messaging experience.

What is a Yelp autoresponder?

A Yelp autoresponder is an AI tool that instantly replies to Request a Quote leads on Yelp. Casey's autoresponder responds within seconds, asks qualifying questions, and helps book jobs — improving your Yelp Response Quality Score and converting more leads into customers.

What Casey does for Yelp leads

Casey is an AI-powered lead-handling system for inbound advertising. On Yelp, it focuses on fast, clear first responses, consistent follow-up, and intelligent routing so leads don't get missed and conversations move toward a booked job.

On Yelp, how you respond matters as much as how fast you respond.

Yelp leads often contact multiple businesses at once, and most conversations start inside Request a Quote. Response speed matters, but consistency and clarity matter too.

Yelp evaluates advertiser response behavior through its Response Quality Score, which reflects how quickly and consistently businesses reply to Request a Quote leads. Strong response behavior supports better engagement from potential customers.

The urgency is backed by data: lead response time statistics from MIT and Harvard show that responding within 5 minutes makes you 100x more likely to connect — and on Yelp, where customers contact multiple businesses at once, that first-response advantage is even more pronounced.

How Casey works on Yelp

1

Customer submits a request

A customer submits a Request a Quote on Yelp.

2

Casey responds instantly

Casey responds instantly inside Yelp messaging.

3

Key details gathered

Casey gathers key details to understand the job and intent.

4

Smart routing

The conversation is routed based on what the customer needs: continue messaging, team follow-up, or booking when appropriate.

Every step is configurable per business, and your team can take over at any time.

Designed for consistent, high-quality Yelp responses

  • Instant first response to prevent delays
  • Business-approved language that stays consistent across leads
  • Smart follow-up questions to clarify job type and urgency
  • Follow-up behavior that keeps conversations from going silent
  • Routing logic that escalates the right leads to humans

Handling phone numbers and follow-up

Yelp conversations often begin in messaging before a phone call happens. Casey is designed to keep the conversation moving naturally inside Yelp, introduce next steps when appropriate, and support follow-up when a customer pauses or goes quiet.

Turning Yelp conversations into booked jobs

When the conversation is clear and the customer is ready, Casey can help move the interaction toward scheduling — or prepare the conversation so your team or call center can complete booking with full context.

Explore AI Job Booking

Is this right for you?

This is for you if...

  • Businesses actively advertising on Yelp
  • Teams that need faster, more consistent first responses
  • Agencies managing Yelp workflows for multiple clients
  • Businesses focused on improving lead engagement

This might not be for you if...

  • Businesses not actively advertising on Yelp
  • Very low lead volume on Yelp
  • Teams that don't engage with inbound leads

FAQs

Common questions about using Casey with Yelp advertising.

Casey typically responds within 5-30 seconds of a new lead arriving — fast enough to beat competitors and improve your Yelp Response Quality Score.

See how Casey handles Yelp leads in practice