AI lead response built for Yelp advertisers.
Casey is a Yelp auto responder that replies instantly to Request a Quote leads and helps deliver consistent, high-quality messages that improve engagement and click-through rates — while working within Yelp's messaging experience.
What is a Yelp autoresponder?
A Yelp autoresponder is an AI tool that automatically replies to new Yelp leads the instant they come in. Casey Response AI integrates with Yelp to send personalized responses within seconds, qualify leads, and book appointments — helping home service businesses respond 100x faster than the industry average.
Yelp tracks how quickly and how well you respond to Request a Quote leads through its Response Quality Score. Casey ensures every lead gets an instant, high-quality response — improving your score and your visibility to future Yelp customers.
What Casey does for Yelp leads
Casey is an AI-powered lead-handling system for inbound advertising. On Yelp, it focuses on fast, clear first responses, consistent follow-up, and intelligent routing so leads don't get missed and conversations move toward a booked job.
On Yelp, how you respond matters as much as how fast you respond.
Yelp leads often contact multiple businesses at once, and most conversations start inside Request a Quote. Response speed matters, but consistency and clarity matter too.
Yelp evaluates advertiser response behavior through its Response Quality Score, which reflects how quickly and consistently businesses reply to Request a Quote leads. Strong response behavior supports better engagement from potential customers.
The urgency is backed by data: lead response time statistics from MIT and Harvard show that responding within 5 minutes makes you 100x more likely to connect — and on Yelp, where customers contact multiple businesses at once, that first-response advantage is even more pronounced.
How Casey works on Yelp
Customer submits a request
A customer submits a Request a Quote on Yelp.
Casey responds instantly
Casey responds instantly inside Yelp messaging.
Key details gathered
Casey gathers key details to understand the job and intent.
Smart routing
The conversation is routed based on what the customer needs: continue messaging, team follow-up, or booking when appropriate.
Every step is configurable per business, and your team can take over at any time.
Designed for consistent, high-quality Yelp responses
- Instant first response to prevent delays
- Business-approved language that stays consistent across leads
- Smart follow-up questions to clarify job type and urgency
- Follow-up behavior that keeps conversations from going silent
- Routing logic that escalates the right leads to humans
Handling phone numbers and follow-up
Yelp conversations often begin in messaging before a phone call happens. Casey is designed to keep the conversation moving naturally inside Yelp, introduce next steps when appropriate, and support follow-up when a customer pauses or goes quiet.
Turning Yelp conversations into booked jobs
When the conversation is clear and the customer is ready, Casey can help move the interaction toward scheduling — or prepare the conversation so your team or call center can complete booking with full context.
Explore AI Job BookingIs this right for you?
This is for you if...
- Businesses actively advertising on Yelp
- Teams that need faster, more consistent first responses
- Agencies managing Yelp workflows for multiple clients
- Businesses focused on improving lead engagement
This might not be for you if...
- Businesses not actively advertising on Yelp
- Very low lead volume on Yelp
- Teams that don't engage with inbound leads
For Yelp advertisersGet a free estimate for your Yelp leads
Tell us who answers your Request a Quote leads today, and how many come in. We'll come back with what Casey costs at your volume — and what your current response time is costing you.
- What Casey costs at your lead volume, in writing
- What Casey would have answered on your real Yelp requests
- No pitch until you ask for one
Who normally answers customer calls?
FAQs
Common questions about using Casey with Yelp advertising.
Casey typically responds within 5-30 seconds of a new lead arriving — fast enough to beat competitors and improve your Yelp Response Quality Score.
No. Casey handles the first mile of lead conversations and routes the right situations to your team. Humans stay in control and can take over at any time.
Casey's messaging is designed to feel natural and helpful. If you prefer explicit disclosure, we can support that based on your workflow.
Casey can follow up 1-3 times over 24-48 hours based on your settings, keeping conversations alive without being pushy.
Yes, when it's appropriate. Casey can move conversations toward scheduling or route the lead to a human to complete booking with full context.
Yes. Casey integrates with GoHighLevel, Housecall Pro, Jobber, and any FSM with a public API.
Yelp has a basic auto-reply for Request a Quote leads, but it only sends a generic acknowledgment. Casey goes much further — it sends personalized, context-aware responses, asks qualifying questions, and moves leads toward booking. This improves your Yelp Response Quality Score beyond what the default auto-reply can achieve.
The fastest way to respond to Yelp leads is with an AI autoresponder like Casey. Casey responds to Request a Quote leads within seconds, 24/7 — including nights and weekends when most home service businesses miss leads. Research shows responding within 5 minutes makes you 100x more likely to connect with the lead.
Yelp measures your Response Quality Score based on how quickly you respond, how many leads you respond to, and the quality of your messages. Casey helps maximize all three factors by responding instantly with professional, personalized messages to every single lead.
A Yelp auto responder replies to Request a Quote leads automatically so you do not lose the job to whoever answered first. Basic versions send one canned message. Casey holds an actual conversation — qualifying the project, answering questions, and booking the appointment — which matters because Yelp users message several businesses at once and a generic autoreply rarely wins the hire.
Response time under a minute is table stakes; what separates tools is what happens next. Ask whether it qualifies the lead, whether it can both text and call, whether it books onto a real calendar, whether it escalates to a human for complex jobs, and whether it reports conversion by lead source so you can see which platforms actually pay back.