Plumbing
How Rodriguez Plumbing Increased Bookings by 47%
See how Rodriguez Plumbing achieved real results with Casey Response AI.
The Challenge
Situation
Rodriguez Plumbing was missing 40% of their inbound leads because their team couldn't answer calls while on jobs. After-hours leads were going to voicemail and never calling back. They were spending $8,000/month on Yelp and Google LSA ads but converting less than half of the leads.
The Solution
Implementation
Casey was deployed to handle all inbound channels: phone, text, Yelp messages, and web forms. The AI was trained on their service area, pricing, and booking rules. Within two weeks, Casey was handling 85% of initial customer contacts without human intervention.
The Results
+47%
Booking Rate
More leads converted to booked appointments
< 5 sec
Response Time
Down from average 4+ hours
34%
After-Hours Bookings
New revenue from previously missed leads
-38%
Cost per Booking
Better ROI on advertising spend
"We were leaving money on the table every day. Now Casey catches every lead, and my team can focus on doing great work instead of playing phone tag."
Carlos Rodriguez
Owner, Rodriguez Plumbing, Rodriguez Plumbing
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